The Contact to center for CRM or to customer relationship management, is a reality with Asellerator. Total solution of Software and Applications Business for Contact Center. Tools of Hardware and software for contact to center, that the CRM and the management with the clients revolutionize. If you require an IP contact Center with aplicativos of CRM, that integrate Hardware, software, strategy and the new Tics for the management with the clients, Asellerator is the solution. It consults by our Solutions of Contact Center.
The individualized handling of productive relations of long term with each one of the clients of an organization, more known like CRM, is today a reality of easy application, if it is counted on contact to center interactive and a strategic plan defined to do it. For a long time the dream of all company has been the one to personalize the relation with its clients and base in it to obtain its loyalty, permanence and yield. All it is known what the shopkeeper did of town of some years ago: It saw happen immediately in front of his store a client and it recognized it called, it by its name it invited and it to have a discussion with him. Immediately it gave the new blades to him of mark x, while it said to him: Don Francisco, had lists to him these blades that promise smoothness and to avoid the cuts in its face. You that undergoes so much with the shaved one! I left two packages Him so that it proves. I put in the account. That it has a happy day and many you greet Mrs. Maria. This apparently simple spontaneous operation, entails all the elements of a modern CRM: a) TO IDENTIFY the client, which implies not only to know it but also to recognize it. To know from its name and the one of its relatives, their place of residence and its capacity of credit, to its specific needs in this case with respect to the shaved one, its tastes, desires, expectations and obvious its potentialities.
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